We have investigated Co-op Legal Services UK and put together this report. We spent days reading through the website, reading reviews, and reading other reports on the company.

The point of this article is to answer common questions that people have about Co-op Legal Services, which is a UK legal company.

In the intricate realm of legal services, one organization shines with unparalleled uniqueness and innovation in the United Kingdom. Co-op Legal Services, driven by the core values of cooperation and accessibility, has redefined the landscape of legal support, offering a fresh perspective that resonates deeply with individuals and families.

This remarkable organization has cultivated a well-deserved reputation for its unwavering dedication to transparency, social responsibility, and the empowerment of its clients.

The Co-op Group (United Kingdom)

Nestled under the expansive umbrella of the Co-op Group, a revered cooperative movement that has served diverse communities across various sectors for over a century, Co-op Legal Services utilizes the cooperative ethos to bridge the divide between legal services and the general public.

This commitment ensures that justice is not a privilege reserved for the few but a right accessible to all, irrespective of their financial circumstances.

Transparency stands as one of the distinctive cornerstones of Co-op Legal Services. This organization ardently believes in unravelling the complexities of the legal process, bestowing its clients with invaluable information and knowledge. By doing so, Co-op Legal Services empowers its clients to make informed decisions, ultimately leading to more satisfactory outcomes in their legal affairs.

Will writing, probate, family law, personal injury

The repertoire of legal services offered by Co-op Legal Services is exceptionally diverse, spanning a vast spectrum of areas, including will writing, probate, family law, personal injury, employment law, conveyancing, and more.

This comprehensive range allows individuals and families to address their myriad legal needs under one roof, eliminating the intricacies and inconveniences often associated with seeking support from multiple providers.

At the heart of Co-op Legal Services lies a team of consummate professionals, endowed with exceptional skills and experience, who are fervently dedicated to delivering unparalleled client service.

These legal experts recognize the significance of fostering trust and rapport with their clients, creating an environment that is compassionate and supportive throughout their legal journey. By attentively listening to their client’s concerns and aspirations, Co-op Legal Services ensures that the services rendered are exquisitely tailored to meet individual needs.

Co-op Legal Services

Accessibility and affordability are pivotal factors that have propelled Co-op Legal Services to become a favoured choice among individuals and families throughout the United Kingdom.

Acknowledging that legal matters often burden people’s finances, Co-op Legal Services provides transparent pricing structures and a myriad of flexible payment options.

This commitment to affordability effectively dismantles the notion that legal support is an exclusive privilege reserved solely for the affluent, affirming that it is an inherent right accessible to all.

Co-op Legal Services extends its commitment to social responsibility beyond its core legal offerings. The organization actively engages in charitable initiatives and community programs, passionately supporting vulnerable groups and ardently advocating for positive change.

By investing in the very communities it serves, Co-op Legal Services exemplifies its cooperative values, propelling the overall well-being of society.

Using Technology

Co-op Legal Services embraces technology as an indispensable tool to enhance its services and enrich the client experience.

Through user-friendly online platforms and innovative digital tools, clients can effortlessly access legal information, monitor the progress of their cases, and seamlessly communicate with their legal representatives. This integration of technology optimizes the legal process, alleviates administrative burdens, and endows clients with unprecedented convenience and control.

The resounding success of Co-op Legal Services can be attributed to its unwavering commitment to its founding principles. By harmonizing cooperative values, transparency, accessibility, and social responsibility, this organization has forged an indelible mark within the fiercely competitive legal services landscape of the United Kingdom.

Co-op Legal Services has not merely revolutionized the delivery of legal support; it has also become a catalyst for a broader movement toward an inclusive and equitable society.

They are located in Manchester, United Kingdom and have over 500 employees.

Membership for legal services

Co-op Law started in 2006 and focuses mostly on divorce law, writing wills, doing probate work, as well as real estate and property law.

Co-op Legal is owned by the Co-operative Group. This is one of the largest companies in the United Kingdom. It’s sort of like a Costco membership for legal services. Kind of neat.

The parent company owns food companies, pharmacies, insurance, funeral, as well as Co-op Legal Services. They do over ten billion British pounds in sales each year.

The reason that Co-op is so popular for legal work is that they offer flat fees. However, we couldn’t figure out if they have barristers who go to court or not. We also found that a lot of people complained about the wait times at the Co-op being many months after they paid the flat fee. More on that later.

Co-Op Legal seems to be mostly for things like marriage agreements, buying or selling a house, or doing a Will. 

Where Is Co-op Legal Located?

We found it hard to find the locations for Co-op Legal Services UK. It doesn’t seem to be freely advertised on the website.

Instead, the company just wants you to call them directly, regardless of where you are in the United Kingdom. We even had a hard time finding a contact form. Instead, there was just a form to leave your phone number, and someone would call you instead.

According to internet searches, the most popular locations appear to be in Bristol and Sheffield.

The Bristol location is at 650 Aztec W, Almondsbury, Bristol BS32 4SD, United Kingdom. According to Google reviews, it only has a 2.9-star review. It also has 32 Google Reviews. You might want to read some of the reviews before deciding to work with this location.

A lot of the negative reviews for the Co-op Legal Bristol location were about the company being very slow to deliver on the Wills and Power of Attorney documents.

The reviews said it often took weeks or months for the solicitors or staff to get back to the clients.

The Sheffield location was at Banners Building, 620 Attercliffe Rd, Sheffield S9 3QS, United Kingdom. According to Google Maps, this location has been closed. Please contact us if this is not the case.

Reviews For More Legal Offices

We eventually found additional offices which we have included below.

Co-op Legal Services, 179 Great Portland Street, London UK, W1W 5PL

The London location had reviews of 1.7 stars on Google Reviews. There were 18 different reviews. Most of the complaints were about the company taking many months to produce probate and Will documents.

Co-op Legal Services, 1 Angel Square, Manchester UK, M60 0AG

The Manchester Co-op also had terrible star ratings, of 2.2 stars. We will reach out to the Co-op to see if they will respond to this article and provide context on the reviews.

Co-op Legal Services, Timothy’s Bridge Road, Stratford upon Avon UK, CV37 9BX

This location had 2.8 stars, but only 4 reviews.

Co-op Legal Services Trustpilot reviews

For whatever reason, the Trustpilot reviews were the complete opposite of the Google Reviews. Most of the reviews were 2 stars on Google, and on Trustpilot, they were 4.7 stars.

85% of the Trustpilot reviews for Co-op Law were 5 stars.

We don’t know much about Trustpilot, but almost all of the reviewers seemed to have only left either positive or negative reviews once.

Compare how many reviews the people on Google have left on various companies versus the ones on Trustpilot. It seems strange. Most of the people on Google seemed very active. You will see one did ten reviews, another did four… etc.

We will also reach out to Trustpilot to ask about how they check for fake reviews. If they respond, we will add their response here.

Co-op Legal Services

We did a quick review to find out which areas of law the solicitors can assist with.

Wills and probate are pretty straightforward, so we won’t go into that.

For divorce law, they can assist with doing the divorce paperwork, marriage agreements, and assisting with common law (living together) agreements.

It does appear that they have an hourly rate where lawyers will help you prepare paperwork for going to court. But it still doesn’t appear that the lawyer would actually be the one going to court for you.

It also seems that they have injury lawyers that will help you put forward a claim for your injuries. The solicitor will also help you with the settlement.

We hope you found this guide on Co-op Legal Services UK reviews helpful.

There is a promotional video below that you might find interesting.