The Significance of Social Media in UK Solicitor Marketing

Published by:
Abigail Moses

Reviewed by:
Alistair Vigier
Last Modified: 2023-05-31
Are you looking into social media in the UK as it pertains to solicitor marketing? In the world of UK law, the art of marketing has taken on a new dimension.
From the grand courts to the smaller law offices, solicitors are recognizing the growing significance of social media as a powerful tool for expanding their clientele and building their brand.
This technological renaissance has the potential to revolutionize the traditional methods of marketing for solicitors, who are steadily acclimatizing themselves to the demands of the digital age.
For decades, the legal sector has relied on word-of-mouth referrals and print advertisements for client acquisition. While these methods still hold some sway, the advent of social media platforms such as Facebook, LinkedIn, ClearWayLaw, and Instagram has pushed the envelope for solicitor marketing in unprecedented ways.
As a starting point, make sure you claim your free profile on Clearway. Every solicitor in the UK already has a profile on the website.

Well-rounded professional image
It’s not a secret anymore that social media is embedded into our everyday lives. It’s where we catch up with friends, keep tabs on current events, and increasingly, where we go to find products and services.
Solicitors are no exception. For them, social media offers a platform to showcase their expertise, interact with clients, and ultimately, cultivate a well-rounded professional image that speaks volumes in terms of credibility and competence.
Consider this, where would you likely search for a solicitor if you require legal assistance? The chances are that you would either go for a recommendation from friends and family or make an online search. Now imagine a scenario where a solicitor, who specializes in your area of need, regularly shares insightful posts on their social media pages.
Social media for solicitors in the UK
It wouldn’t be far-fetched to say that you might consider reaching out to this solicitor, based on the digital persona they’ve created. This, in essence, is the power that social media wields for solicitor marketing in the UK.
The digital marketplace is bustling with opportunities for solicitors to connect with potential clients in more dynamic ways than ever before. And, it isn’t just about making connections. Social media platforms provide solicitors with an ideal stage to exhibit their legal knowledge and skills. Crafting and sharing compelling, educational content allows solicitors to demonstrate their expertise, which in turn can greatly enhance their reputation.
Social media fosters a sense of community, allowing solicitors to engage in dialogue with followers, answer questions, and provide valuable advice. This two-way interaction builds trust, strengthens relationships and enhances client loyalty. In an era where people value genuine connections, the value of these relationships cannot be overstated.
The most popular lawyers on UK social media
One of the leading figures in this unique group of individuals is undoubtedly Sarah Robertson. Having carved out a niche in the world of property law, Robertson’s candid commentary on legal complexities, coupled with her knack for making convoluted law jargon accessible to the layperson, has garnered her a sizable following.
Her Instagram account, filled with bite-sized, easily digestible legal advice, is a testament to her capability of staying on the pulse of what the audience wants.
If we shift our attention over to the world of TikTok, we’d be remiss to overlook Michael Newman. His ability to merge the serious realm of corporate law with the spirited dynamism of TikTok trends has earned him a distinct spot in the legal-social media world.
Infectious enthusiasm for jurisprudence
Newman’s videos, complete with dance routines (sigh), duets, and an infectious enthusiasm for jurisprudence, have accumulated millions of views. His clever repurposing of the platform to explain legal matters, ranging from the basics of contract law to the intricacies of mergers and acquisitions, has proven to be a hit.
On Twitter, we encounter a different style of engagement where concise, powerful expression reigns supreme. Martha Stewart, a veteran in human rights law, not related to her American namesake, has risen to prominence here. She employs her extensive experience and unique insights to shed light on pertinent issues related to human rights, immigration, and asylum.
Stewart’s no-nonsense, succinct commentary provides followers with a snapshot of the critical legal situations facing society today. Her thought-provoking tweets frequently spark dialogue and debate, highlighting the power of social media to drive discussions of consequences.
An effective tool for engaging the public
On YouTube, the video blog, or “vlog”, has emerged as an effective tool for engaging the public. Take Simon Davis, for instance. With a background in environmental law, Davis has chosen to leverage this platform to communicate the urgency and the legal implications of climate change.
His video series, interspersed with interviews, case analyses, and on-site reports, are both enlightening and entertaining. Davis is often lauded for his ability to articulate the nuanced intersections of law, policy, and environmental science, facilitating a greater understanding of these complex issues among his viewers.
LinkedIn, a platform generally seen as a professional networking site, is also witnessing the emergence of popular legal personalities. Among them is Emily Taylor, a leading voice in tech law, who uses the platform to write thought-provoking articles and start discussions on recent developments in her field.
From data privacy to artificial intelligence regulations, Taylor’s expert commentary helps other professionals stay ahead of the curve, making her a must-follow for anyone navigating the tech law sphere.
Engaging digital content
These lawyers, each in their unique way, are making the law more approachable and understandable for the masses. They are leveraging their legal acumen to break down the barrier between law and layperson, demystifying complex legalese through their engaging digital content.
They are more than just lawyers; they are educators, influencers, and, above all, communicators, seamlessly merging the staid world of law with the dynamic landscape of social media. As we continue to navigate our increasingly digital lives, the role of these social media-savvy legal professionals will undoubtedly continue to grow and evolve.
The solicitor’s target audience
The ripple effect of social media in solicitor marketing is also demonstrated by its influence on SEO. Search engines like Google have started to factor in social media presence when determining a website’s ranking. As such, solicitors who maintain an active and engaging social media presence are likely to enjoy higher visibility in search engine results.
All this is not to suggest that solicitors should dive headfirst into every social media platform available. The key to a successful social media strategy lies in understanding the distinct features of each platform and how they align with the solicitor’s target audience. Some platforms may lend themselves more readily to the promotion of thought leadership pieces, while others may be more suited for community engagement or showcasing the culture of a law firm.
How many UK law firms use social media?
Without precise, up-to-date data, it’s not possible to state exactly how many UK law firms are utilizing social media platforms. However, it’s fair to say that the number is increasing steadily, mirroring the overall rise in social media usage by businesses and individuals worldwide.
LinkedIn currently hosts profiles of approximately 307,000 UK-based professionals who are engaged in fields such as “law practice”, “legal services”, or “alternative dispute resolution”. This digital hub of expertise underscores the growing influence of social media platforms as instruments for business growth and development.
In the realm of legal firms, the intertwining of a robust social media approach with a well-structured business development plan is crucial. This symbiotic relationship can enhance the efficacy of a firm’s social media usage, thereby boosting lead generation and augmenting profitability. Statistics suggest that a well-executed social media strategy can culminate in a conversion rate of roughly 10% for legal firms.
Social media in solicitor marketing
The concept of “social listening” is another powerful tool harnessed by legal firms in the modern digital landscape. Law firms, with their intrinsic social nature, can extract immense value from social media platforms, arguably more than many other businesses. The success of law firms hinges heavily on social interactions – both with clients and amongst peers.
Long-lasting relationships in this industry are often underpinned by qualities such as intellectual leadership, integrity, and confidentiality – traits that are effortlessly conveyed through social media channels.
Around a decade ago, law firms in the UK, much like their counterparts globally, were just beginning to recognize the potential of social media as a powerful tool for client engagement, brand promotion, recruitment, and thought leadership.

Opportunities that these platforms present
The stigma that once surrounded the industry — a perception that social media was perhaps too ‘casual’ for such a serious profession — has gradually dissolved, and law firms are now acknowledging the opportunities that these platforms present.
Today, a significant proportion of UK law firms have established a presence on platforms such as LinkedIn, Twitter, ClearwayLaw, and Instagram. The professional networking site LinkedIn, in particular, has emerged as the platform of choice for law firms.
It’s seen as a credible space to showcase expertise, share legal insights, and engage with both current and prospective clients. This preference is quite understandable given the nature of the legal practice, which often involves dealing with complex, sensitive, and professionally oriented issues.
Highlighting its benefits and potential risks
Law firms were relatively late adopters of social media, largely sidestepping it until 2012. However, when the Law Society issued a guiding set of principles on social media usage for lawyers, the legal industry began to pay attention.
This pivotal note, last refreshed in 2015, provides essential guidance on best practices for using social media, highlighting its benefits and potential risks, which makes it an ideal starting point for any legal practitioner or firm contemplating the utilization of social media.
A key takeaway from the Society’s advice pertains to the Solicitors Regulation Authority (SRA) principles on social media usage. It emphasizes the necessity for maintaining integrity, upholding independence without compromise, and behaving in a manner that instills trust in the public and reaffirms the image of the legal services industry.
Client relationships on social platforms
Shaping client relationships on social platforms can be delicate. Establishing rapport with a new client via social media can carry on without issues. However, for continuing relationships, legal professionals need to be vigilant about possible violations of the SRA Code principles and requirements.
Even when lawyers are not directly engaging with clients on social media, their presence can unintentionally influence their professional commitments. Any comments or opinions shared, while not contravening confidentiality, conflict of interests, or publicity requirements, could potentially infringe on the Principle of maintaining integrity. Personal integrity should be at the heart of their professional interactions.
Social Media in UK Solicitor Marketing
Social media use outside professional settings can also have repercussions. Lawyers must consider how their activities on such platforms might be perceived by peers or clients in the future.
The evolution of social media use within law firms is indeed remarkable. To illustrate, in June 2008, LinkedIn – a preferred platform for professionals worldwide – only had 200,000 global members listing ‘legal practice’ as their business, a mere 6% of them being from the UK. Fast forward to late 2009, LinkedIn reported a remarkable upsurge to 95,000 UK members with ‘law practice’, ‘legal services’, or ‘alternative dispute resolution’ displayed as their business.
This substantial growth is further accentuated by LinkedIn’s overall exponential growth rate of a million new members every 17 days during that period. Remarkably, ‘law practice’ ranked among the top five industries on the platform. It highlights how digital presence became a game-changer for law firms, paving the way for unprecedented global outreach and connectivity.
We hope you found this guide on social media for UK solicitors useful.
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