Understanding JD.com: The Amazon of China

Published by:
James Turner

Reviewed by:
Alistair Vigier
Last Modified: 2024-06-08
Are you looking for help understanding JD.com? Jd.com is one of the most important parts of expanding your business to China. This is true if you plan on selling anything over the Internet.
If you need to speak to a legal consultant in China, contact him on Wechat: alistairvigier
If you are an American or British business, you must contact your own Embassy in Beijing. I am sure they have similar trade ambassador programs. JD claims to be the largest online company in China—basically, the Amazon of China. The company has 28,000 employees and generates around $300 million USD per year.
They do a lot of business in the markets of cooking oil, diapers, and fashion. If you are expanding your business in China, you should speak to a lawyer or a business law consultant. We have lawyers and consultants in China who know Chinese business law.
What Is JD.com?
The story of JD.com, also known as Jingdong, is nothing short of amazing. It all began in 1998 when Liu Qiangdong opened a small electronics store in Beijing. Today, JD.com has evolved into a global e-commerce giant, offering an incredible array of products ranging from cosmetics and clothing to electronics and furniture.
With over 500 million registered users and an impressive revenue of $114 billion in 2021, JD.com has become a household name in China, earning its nickname the “Amazon of China“.
What sets JD.com apart from its competitors is its unwavering commitment to providing customers with top-notch service, high-quality products, and innovative technology.
A Closer Look at JD.com: The Amazon of the East
The company had more than 730 warehouses and 7500 delivery stations scattered all over China, ensuring prompt product delivery to customers, even in remote locations. Moreover, JD.com has invested heavily in AI technology to optimize its supply chain and personalize the shopping experience for its customers.
JD.com’s commitment to sustainability is also remarkable. The company has set a goal of using 50% renewable energy by 2025 and has partnered with organizations such as the World Wildlife Fund to reduce its carbon footprint.
This is an impressive feat, given the significant growth that the company has experienced in recent years. JD.com’s success in the global e-commerce market can also be attributed to its expansion into international markets, such as the United States and Europe, through strategic partnerships with other retailers.
Focus on customer service.
At the heart of JD.com’s success is its focus on customer service. The company has a dedicated team of professionals available 24/7 to help customers with their queries and concerns.
JD.com offers a range of payment options, including cash on delivery, which has become increasingly popular in China. These factors have contributed to the company’s impressive customer loyalty, crucial in the highly competitive e-commerce market.
JD.com’s story is about perseverance, innovation, and customer-focused business strategies. With its impressive growth trajectory, commitment to sustainability, and cutting-edge technology, JD.com is poised to dominate the global e-commerce market. Its success inspires businesses worldwide, reminding us that with hard work, determination, and a customer-centric approach, anything is possible.
Understanding the JD Marketplace
JD has a solid anti-counterfeit policy. It has kicked many companies off its marketplace and claims to have a zero-tolerance policy for anything counterfeit. Companies like Prada sell a massive amount of products on the platform.
Some companies sell seafood via “JD Fresh.” This is extremely popular in China. If you need a business lawyer in China to register your trademarks and prepare you for taxes, contact us. We can also ensure that you aren’t taken advantage of.
JD’s appeal is that if you place your order on the platform before 11 AM, your order will arrive at your door by the next day. They provide small to medium-sized warehousing solutions for their clients.
Our Process For Business Law In China
JD is obsessed with improving its supply chain. It also works with Tencent and Google. Tencent owns Wechat, which is very important in China. You can connect via Wechat with JD. It’s very easy to do. Wechat helps brands leverage Chinese social media.
JD also works closely with Walmart, and it is connected to three different Walmart stores. JD is a technology-based company that is obsessed with the customer’s end-user experience.
The company is now growing into a finance company called JD Finance. It is now listed on the Hong Kong Stock Exchange. Food, baby products, and drinks do exceptionally well on the JD platform.
It is China’s largest supermarket online or offline; top retailer in numerous categories, including infant formula and diapers, milk, beer, and cooking oil. They also claim to be the preferred shopping platform for home and life. They suggest they provide the highest quality home furnishings, products, and services.
JD is developing cutting-edge technology solutions that enable consumers to buy whatever they want, whenever and wherever they want. Now, it is also opening its technology and infrastructure to brands, retailers, and other industries as part of its “Retail as a Service” strategy.

Understanding JD Online Shopping
JD Worldwide is the biggest e-commerce platform in China. They have over 41 million registered users. They are ranked 102 on the Fortune Global list. JD is China’s most extensive frozen and chilled e-commerce warehousing and delivery network.
It is the only e-commerce platform in the world that provides:
- small-to-medium-sized warehousing
- oversized warehousing
- cross border
- cold chain delivery
- frozen and chilled warehousing facilities
- B2B and crowdsourcing logistics
JD Works With Google
The two companies work together because Google was banned from China. They collaborate on a range of strategic initiatives, including joint development of retail solutions in regions around the world. They explore the creation of next-generation retail infrastructure solutions. Through a partnership with Tencent, they reach over 1 billion Chinese consumers.
Over 300 Walmart stores in China are on JD Daojia (JDDJ). Their integrated inventory helps improve customer delivery efficiency, optimize JD’s delivery routes, and increase Walmart’s inventory turnover rate.
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