Clearway Online Reputation Enhancement Plan

Published by:
Omar Glenn

Reviewed by:
Alistair Vigier
Last Modified: 2024-04-29
Clearway has gone live with its Online Reputation Enhancement Plan. At Clearway, we’re not just about connecting people with legal professionals; we’re about refining the way the legal profession presents itself online.

Lawyer Profile Integrity
The information we index is publicly available and can be collected, used and disclosed without consent. This is especially true for lawyers, who must appear in online listings, such as the Law Society websites.
Many lawyers also make information about themselves available through LinkedIn and their law firm website biographies. Our web crawlers find this information, put it through AI, and republish the information as original content online.
Search engines love that we put as much information as possible about lawyers in one place, and we often appear high in search results on Google and Bing. This is why we have 200,000 people using our website each month to find lawyers or leave reviews for them.
Read more about our privacy policy.
Stay Informed with Immediate Alerts
While 90% of lawyers love the ability to promote themselves on Clearway with free or paid accounts, we appreciate and understand that 10% of lawyers wish not to be online.
Even though Clearway has the right to index and publish publicly available information, there are many lawyers out there who wish to appear anonymous online. That is not a right, but a request.
To offer options to the 10% of lawyers who don’t wish to be online, we have created our new Profile Integrity Plan. It’s a service priced at an accessible USD 19.99.
It’s for lawyers seeking to ensure their online profiles mirror the highest standards of accuracy and professionalism. They can ask us to make manual updates to the profiles, including:
- Updating your profile picture (just send us the photo you want)
- Updating other information (your name, address etc)
Professional Profile Management Service
We are not able to remove reviews or profiles with the Profile Integrity Plan. We can only make changes to your profile if you don’t wish to do so yourself.
The moment your profile garners a new rating or review, Clearway ensures you’re the first to know. Our instant alert system is pivotal, enabling legal professionals to engage with positive feedback swiftly and address any critiques with equal promptness. Assuming we have your email on file, you should be notified right away.
This feature isn’t just about notifications; it’s about giving lawyers the tools to actively shape their online narratives. You don’t want a review to be online about you for months before you notice it.
There are no continued monthly payments to maintain the changes you want to be made, it’s permanent. The fee is not for taking down any information, but for making changes that you want made, which requires resources.
Moving on to lawyer reviews
While we can’t remove reviews with the Profile Integrity Plan, was there a lawyer review that missed the mark? Submitting an appeal is seamless with Clearway, just click the flag next to the review.
Select a reason, add context, and if applicable, include supporting evidence. It’s a streamlined approach to maintaining the integrity of your professional online presence.
Once you’ve appealed, our team engages in a comprehensive review, considering your provided evidence against the contested feedback.
Should the review contravene our Terms of Use, it’s removed, ensuring your profile remains untarnished by inaccuracies. If the review stands, the Plan offers the opportunity to respond, enabling you to add your perspective to the narrative.
Online Reputation Enhancement Plan
Recognizing the value of your time, our Rating Validation Team aims for rapid resolutions, typically within a week. Please understand that thousands of reviews are left on Clearway each month.
If an appeal is unlikely to succeed, we notify you in advance, offering a window to gather additional support or prepare a response. This ensures your online representation remains current and accurate.
Should questions or concerns arise, Clearway’s support team is readily accessible via email. Whether it’s guidance through the appeal process, updating profile information, or general inquiries about managing your online presence, we’re here to assist.
Clearway’s Profile Integrity Plan is more than a service. It’s a commitment to ensuring that lawyers not only connect with clients through our platform but do so in a manner that accurately reflects their professionalism and expertise.
With Clearway, legal professionals can confidently navigate the digital landscape, and ensure their online profiles are in capable hands.
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